Touch screen kiosks are the latest improvement to customer service. They provide efficiency and privacy to both the customer and the business. Customers are able to sign in immediately without interrupting anyone. The information is instantly passed to the proper department or staff member based on the reason for visit. Automatically sorting your customers will allow quicker response and more efficient use of staff.
Now your customers are free to roam your lobby where they are less stressed. They may use the time to read, talk on the phone or even shop in your store but regardless they feel more relaxed and less stressed than standing in a line. Additional benefits include documentation and statistical reports about long term performance of business and employees.
Improve your office efficiency and HIPAA Compliance!
A Medical facility must be efficient in every aspect to be profitable. Patient flow through the office is one place that Check In Systems can help. Starting the minute a patient walks in they can be registered and in your system. Having the patient sign in at the door will reduce the interruptions at the reception desk saving your staff valuable minutes. With 60 interruptions per day you could be loosing 2 hours labor and delaying patients treatment time.
Time can also be saved through the sharing of the sign in sheet. When multiple staff members can see the sign in sheet it allows the patients to be sorted by reason for visit and time of arrival. If patients are there for a specific department, the staff from that department knows instantly they have someone waiting. The receptionist is not interrupted for small talk or notifying other staff of arrivals.
Let them Shop!
Instead of your customer waiting in line they could be shopping. Customers can sign in on a simple kiosk, giving their name and reason for visit, then move on to browse your store. Occupying their time will reduce their stress and increase your sales.
Improve Response Time to Customer
A Customer Sign In system will improve both customer service response time and increase sales! A simple Customer Kiosk allows the customer to register the minute they come through the door. The check in system automatically sorts the customers by the reason for visit and notifies the right person or department. This means your customer gets to the right person faster, improving response time.
Apple iPad's & Androids make great Sign In Sheets
Our Latest Product line lets you use your Apple iPad for a Sign In Sheet. It's simple and affordable. All you need is an Apple iPad 2 or 3, a stand that secures the iPad and a wireless connection in your lobby. Install a simple kiosk application and your system will help you document, sort and respond to your customers faster.