FAQ - Frequently Asked Questions

How long is my data kept?

Your data is kept until you delete it or you terminate your subscription. You have full control to delete all or part of your records. Having your records for a long time gives you the ability to research and compare trends and performance over time. If you decide to cancel, we will permanently remove your data within 30 days.

Can I backup my data?

Yes. You own your data and you can export it at anytime. We also keep a backup copy of your complete database for 5 days.

Is my data used by anyone else?

Absoultely not. We do not share or access your data for any purpose other than supporting you.

Is the system HIPAA Compliant?

Yes. Our systems are private servers with latest TLS enrypted access only. You need three tier access to login including system id, name and password.

Does the system integrate with other software?

No. Our systems are designed as stand alone kiosk systems. We find it faster, more efficient and much lower cost if we do not have to depend on other systems and their code.

Will it work with foreign languages?

The system can have many adjustments to accommodate foreign languages but there is no magic button to change the system to another language. You can program the bylines and buttons for multiple languages but the keyboard remains as is.